Micropro privacy policy
This policy explains how Micropro handles information submitted through this website, including quote requests, purchase inquiries, IT recovery requests, capability packet requests, and uploaded files.
Information we collect
When you contact us through the website, we may collect your name, company, email address, phone number, location, item details, quantities, condition notes, target pricing, shipping details, uploaded photos, spreadsheets, PDFs, and any message you choose to send.
How we use information
We use submitted information to review hardware, prepare quotes, respond to inquiries, coordinate purchasing or sales, evaluate IT recovery requests, provide capability information, arrange logistics, and maintain records related to transactions or service requests.
Uploaded files and asset details
If you upload photos, lists, spreadsheets, or other files, we use them to evaluate your inquiry. Please do not upload passwords, credentials, private keys, personal documents, or sensitive information that is not needed for the quote or recovery request.
Sharing
We do not sell personal information. We may share information with service providers that help us operate the website, receive form submissions, manage email, review inquiries, coordinate logistics, or complete requested services. We may also share information when required to comply with law, protect our business, or complete a transaction you requested.
Retention
We keep inquiry and transaction records for as long as reasonably needed to respond, quote, complete a transaction, maintain business records, support warranty or service issues, and meet legal or operational requirements.
Security
We use reasonable safeguards to protect submitted information, but no website, email system, or online transmission is completely secure. Avoid sending unnecessary sensitive information through the website.
Your choices
You may contact us to request that we update, correct, or delete information you submitted, subject to transaction, legal, and recordkeeping needs.
Contact
For privacy questions, email trade@microprousa.com or call +1-253-528-8324.